Returns & Refund Policy
We want you to love every piece. If something isn't right, here's how we make it right.
01
Returns
We accept returns within 14 days of delivery.
To be eligible for a return, items must:
- —Be unused and unworn
- —Have original tags attached
- —Be returned in original packaging
- —Be in resalable condition
02
Non-Returnable Items
The following items may not be returned:
- —Fragrances that have been opened or used
- —Personal care items
- —Gift cards
- —Final sale items
03
Refunds
Once your return is received and inspected, we will notify you regarding approval. Approved refunds will be processed back to the original payment method within 5–10 business days. Shipping charges are non-refundable unless the item is faulty or incorrect.
04
Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with:
- —Your order number
- —Photos of the issue
We will arrange a replacement, repair, or refund where appropriate.
05
Exchanges
We currently do not guarantee direct exchanges due to limited inventory availability.
06
Return Shipping
Customers are responsible for return shipping costs unless:
- —The item is faulty
- —The wrong item was sent
We recommend using a tracked and insured service.