Privacy Policy
We are committed to protecting your personal data and handling it responsibly and transparently.
Introduction
Valloté respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from Valloté.
01
Information We Collect
We may collect:
- —Name
- —Billing and shipping address
- —Email address
- —Phone number
- —Payment details
- —IP address
- —Device and browser information
- —Purchase history
02
How We Use Your Information
We use your information to:
- —Process and fulfil orders
- —Provide customer support
- —Improve website functionality
- —Prevent fraud
- —Send order updates
- —Send marketing communications (only where consent is given)
03
Payment Information
Payments are processed securely through third-party payment providers. Valloté does not store full payment card details.
04
Marketing Communications
If you opt in, we may send:
- —Product updates
- —Launch announcements
- —Exclusive offers
- —Membership information
You may unsubscribe at any time.
05
Sharing Information
We may share your information with:
- —Delivery providers
- —Payment processors
- —Website and analytics providers
- —Legal or regulatory authorities where required
We do not sell your personal information.
06
Data Retention
We retain personal data only for as long as necessary to:
- —Fulfil orders
- —Comply with legal obligations
- —Resolve disputes
- —Enforce agreements
07
Your Rights
Under UK GDPR, you may have the right to:
- —Access your data
- —Correct inaccurate data
- —Request deletion
- —Restrict processing
- —Withdraw consent
To exercise your rights, contact us at support@vallote.com
08
Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure.
09
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page.